How to make a referral if you're worried

If you have concerns about abuse, neglect or exploitation do not ignore it.

If you or somebody else is at immediate risk of harm, contact the emergency services by calling 101 or, in an emergency, 999.

If you have a hearing or speech impairment you can use the national telephone relay service - just dial 18001 before the number or 18000 in an emergency.

Adults

Cheshire East

0300 123 5010

8:30am-5pm Monday to Thursday, 8:30am-4:30pm every Friday

 

0300 123 5022 (Emergency duty team for all other times including bank holidays)

Cheshire East Council 

Cheshire West

0300 123 7034

8:30am-5pm Monday to Thursday, 8:30am-4:30pm every Friday

01244 977277 (Emergency duty team for all other times including bank holidays)

Cheshire West and Chester Council 

Halton

0151 907 8306

Monday- Fri 9am-5pm

0345 050 0148

(Emergency duty team for all other times including bank holidays)

Halton Borough council

 

Knowsley

0151 443 2600

24 hours a day, 7 days a week.

0151 443 2600

24 hours a day, 7 days a week

Knowsley Safeguarding Adults

Liverpool

0151 233 3800

24 hours a day, 7 days a week.

0151 233 3800

24 hours a day, 7 days a week.

Report an adult at risk - Liverpool City Council

Sefton

0345 140 0845

 (9am-5.30pm Monday to Thursday, 9am-4pm every Friday)

Sefton Safeguarding Adults Referral form for Professionals

0151 934 3555 (Emergency duty team for all other times including bank holidays)

Sefton Council

St Helens

01744 676767

9:00am to 5:00pm, Monday to Friday

 

0345 0500 148 (Emergency duty team for all other times including bank holidays)

 

Report a concern - St Helens Council

Warrington

01925 443322

8.30am – 5pm (Monday – Thursday) 8.30am – 4.30pm (Friday

01925 444400

(Emergency duty team for all other times including bank holidays)

Warrington Council

 

Wirral

0151 514 2222 (option 3)

 Monday to Friday 8:50am to 5:00pm

0151 677 6557

(Emergency duty team for all other times including bank holidays)

Wirral Council

Children

Cheshire East

0300 123 5012

8:30am-5pm Monday to Thursday, 8:30am-4:30pm every Friday

0300 123 5022 (Emergency duty team for all other times including bank holidays)

Cheshire East Council 

Cheshire West

0300 123 7047

8:30am-5:30pm Monday to Thursday, 8:30am-4:30am every Friday

01244 977277 (Emergency duty team for all other times including bank holidays)

Cheshire West and Chester Council 

Halton

0151 907 8305,

 Monday – Thursday 9am-5pm, Friday 9am-4:30pm.

0345 050 0148

(Emergency duty team for all other times including bank holidays)

Halton Borough Council Website CSC

Knowsley

0151 433 2600

Monday- Friday 9am-5pm

 

 

0151 443 2600

(Emergency duty team for all other times including bank holidays)

 Knowsley Council Website

Liverpool

0151 233 3700

24 hours a day, 7 days a week.

0151 233 3700

24 hours a day, 7 days a week.

Children at risk - Liverpool City Council

Professionals: Children's social care referrals - Liverpool City Council

Sefton

0151 934 4013/ 4481

Monday- Thursday 9am-530pm

 Fridays 9am- 5pm

Sefton MASH Referral Form

 

0151 934 3555

(Emergency Duty Team Mon – Thurs from 5.30pm, Fri from 5pm, weekends and bank holidays)

Sefton Council Website

 

St Helens

01744 676600

Monday to Friday 9am - 5pm

0345 0500 148

(Emergency duty team for all other times including bank holidays)

Concerned about a child's safety or welfare? - St Helens Council

Warrington

01925 443322, press one and say MASH

 Monday- Friday 9am-5pm

 

01925 444400

(Emergency duty team for all other times including bank holidays)

Children and Families Request for Support - My Warrington

Wirral

0151 606 2008

Monday to Friday, 9am to 5pm

Telephone: 0151 677 6557

(Emergency duty team for all other times including bank holidays)

Wirral Council Children’s Social Care Website Link