24/7 crisis support in Cheshire and Merseyside
If you need urgent mental health support for a child or young person in crisis:
- Dial NHS 111
- Choose option 2 (for mental health)
You can use this option wherever you are located and you will be connected with appropriate support in your area.
In an emergency
If you believe a child or young person has seriously hurt themselves, call 999 or support them to go to A&E immediately.
Other 24/7 support
- Childline | 0800 1111 | 1-2-1 Counsellor Chat | Free, 24/7 helpline for children and young people.
- Samaritans | 116 123 | jo@samaritans.org | Free, 24/7 advice and support line for anyone experiencing suicidal thoughts or struggling with mental health.
- Papyrus HopeLine | 0300 102 2470 | Text 88247 | pat@papyrus-uk.org | Webchat | Free, 24/7 support line for young people experiencing suicidal thoughts or struggling with mental health.
Additional advice and support
See First aid for self-harm in children and young people for basic first aid for cuts and burns.
See Self-harm resources for children and young people for non-urgent help and support options.
More information
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How to support a child or young person in crisis
24/7 crisis support and basic first aid advice
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Understanding self-harm in children and young people
Learn more about self-harm
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Talking about self-harm
How to talk to children, young people and families
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Strategies for managing self-harm
Practical advice and guidance from mental health professionals
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Self-harm resources
Info and advice for children, young people, families and professionals
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Downloadable guide for professionals
Download all the content on this portal as a PDF guide