First patients welcomed into landmark Women and Children’s Building at Countess of Chester Hospital

A new era of care began today as the Countess of Chester Hospital officially opened the doors to its brand new Women and Children’s Building – a purpose-built, modern facility designed to transform the experience of patients, families, and staff across Chester, Ellesmere Port and surrounding areas.

The very first patient to access services in the new building described it as “lovely – it’s nice and bright”, setting the tone for a day filled with excitement, pride, and heartfelt moments.

From early this morning, patients attending antenatal clinics, ultrasound scans, paediatrics, and gynaecology outpatient appointments were welcomed into the bright, modern space — the first step in a carefully planned week-long transition. Maternity services will relocate tomorrow, followed by paediatrics on Wednesday and Thursday, marking one of the largest operational changes the Trust has ever undertaken.

This move represents a major milestone for maternity, gynaecology, neonatal and paediatric care across Chester, Ellesmere Port and surrounding areas. More than a change of location, it signals a new chapter in how care is delivered — with a renewed focus on family-centred services and environments that support both patients and staff. The building’s design has been shaped by the insights of clinical teams and service users, ensuring it meets the real-world needs of those receiving care and those providing it.

The very first patient to step into the new building was Sharon Thomas from Ellesmere Port, attending her outpatient appointment.

Reflecting on her experience, Sharon said: “The building is lovely – really nice and bright. It feels quite open too, which is unusual for many clinical environments and makes such a difference. It’s great to see all the staff so excited about it as well. I think it’ll be wonderful for the hospital moving forward.”

Staff were ready and waiting to welcome patients into the new space. Amanda Woodard, Outpatients Matron, and Claire Davies, Head of Midwifery, were among those greeting arrivals with warmth and pride.

Amanda said: “We’re all excited to receive patients into this beautiful new space, and we hope their experience will be a positive one.”

Shortly after, Daniyal Irfan arrived with his son Zayan for a paediatric appointment. Their visit was marked by smiles and small touches that made a big impact.

Daniyal shared: “We really enjoyed our visit. The building feels open, clean and modern. Everyone was so welcoming – it really made a difference.”

Zayan was delighted to receive a balloon on arrival, part of the Trust’s effort to make the day feel special for younger patients.

Daniyal added: “He was a big fan of the toys in the waiting room – he wouldn’t let go of the cars! It’s lovely to see that thought has gone into making children feel comfortable.”

For staff, the move into the new building was more than just a change of location – it was a moment of pride.

Tracy Frost, receptionist at gynaecology outpatients, summed it up simply: “I feel very honoured to be part of it.”